Walmart Will Not Ruin My Christmas Cheer

Monday was quite the day. I'd love to share it with you, but let's start at the beginning.

Hubby and I decided to give Ladybug only three Christmas gifts this year. We chose the three gifts, and we were very pleased with our decision. The major gift was an inflatable bouncer that will help Ladybug wear off some of her 2-year-old energy. So I ordered it through walmart.com and selected the site-to-store shipping so that we wouldn't have the extra expense of shipping.

I received confirmation that my order was accepted. A few days later I received a e-mail saying that my item had shipped. I was eagerly awaiting the final e-mail saying that my item had arrived.

Instead on Monday, I received an e-mail saying that my order had been canceled and my credit card would be credited. I immediately called the toll-free number in the e-mail. It took about eight menu selections before I finally reached a real-live person.

I explained the e-mail that I received and asked why my order was canceled. It seems that the item was shipped to the wrong store. I asked if I could reorder the item. No, apparently it's out of stock. When will it be back in stock? We won't be carrying this item anymore. Well, can you tell me if the item was shipped to a store nearby and I'll drive to get it (we have at least five other Walmarts in the area). No, the computer won't let me look up that information.

Huh?

I maintained my composure, told the CSR that I realized this was not her fault and I wouldn't take out my frustration on her, but that I.WAS.VERY.UPSET. I also told her that Walmart lost a customer.

I don't want to turn this into a tirade against Walmart. I already don't like them. I shop there as little as possible anyway.

Even though this is very upsetting, and Ladybug will not have one of her three gifts on Christmas morning, it's not going to ruin my Christmas cheer.

We found the bouncer through amazon.com and paid the extra shipping costs, although it won't be here in time for Christmas.

Christmas is about so much more than presents. Even if we couldn't afford any presents at all, we would still celebrate. It is about celebrating the birth of our Lord Jesus Christ, the best present of all.